Testimonials
“The results of the assessment provided invaluable quantitative “voice of the customer” data to the HR Transformation Team.” – Director, Technical Review & Management Services, Large Midwestern State
“The Assessment showed our customers that we were eager to listen to them and brought HR within the State closer to the business partner role.” – Director, Technical Review & Management Services, Large Midwestern State
“As the State’s key consultant for conducting the Assessment, your insight and experiences were extremely helpful. You were able to successfully convey project findings to all levels of managers in the State, from the Governor’s Cabinet to the first-line supervisor.” – Director, Technical Review & Management Services, Large Midwestern State
“On a personal note, I found you enjoyable to work with and highly competent. You are insightful, a good communicator, quick to assess issues and solutions, and tenacious in following through a project to its successful and timely completion.” – Director, Technical Review & Management Services, Large Midwestern State
“The focus groups made it possible for us to collect and analyze a large quantity of customer input in a short time frame. This input will help us define and justify new information services at the Laboratory.” – Director, Library Services [Assessment]
“Tom is very focused and customer-driven. He is a terrific listener and is capable of synthesizing a large quantity of information. He manages meetings VERY effectively and sets realistic expectations that are then met.” - Director, R&D Center – National Security, Boston, MA
“Excalibur’s breadth of knowledge about methods and modeling behavior regarding understanding customer requirements and turning those requirements into action, sets them apart from other consulting firms.” – Director, R&D Center – National Security, Boston, MA
“Just working with Tom Stratigakis was an education.” – Director, R&D Center – National Security, Boston, MA
“The Business Process & Customer Service Project was the most beneficial initiative that we’ve done. Our results exceeded the State norms in all survey dimensions.” – Director, Office of HR, Large Midwestern State
“The planning process Excalibur led the OHR Management Team through helped us to redefine and reconfigure HR services to align more effectively with the business.” – Director, Office of HR, Large Midwestern State
“As a result of our work with Excalibur, a new organizational structure was implemented that grouped staff into service teams able to provide comprehensive HR services to designated business areas.” – Director, Office of HR, Large Midwestern State
“With Excalibur’s help, the OHR Business Partner role was formed which facilitated improved understanding and communication between business areas.” – Director, Office of HR, Large Midwestern State
“Throughout the project, you were always approachable and very easy to work with. We were comfortable that you understood our needs and you were available whenever needed. We also got a kick out of your cool Boston accent.” – Director, Office of HR, Large Midwestern State
“The WorkOut pilot was extremely successful. One participant said that in 34 years this is the best, most intense, positive process that she has experienced.” - HR Manager, Consumer Products, New York, NY
“In addition to achieving significant measurable business results, we were able to improve customer satisfaction and the morale of the employees who were constantly dealing with the problem.” - HR Manager, Consumer Products, New York, NY
“There are three aspects of working with Excalibur that deserve mention – their willingness to coach me, their thoroughness and ability to bring closure.” - HR Manager, Consumer Products, New York, NY
“Excalibur’s thoroughness – setting deadlines, gentle prodding, forcing follow-up – and tenaciousness are unbelievable!” - HR Manager, Consumer Products, New York, NY
“Excalibur’s straight forward, no nonsense style helps bring closure to a number of tasks without ticking people off. Excalibur kept us out of the weeds and focused us on what needed to be done to move forward.” - HR Manager, Consumer Products, New York, NY
“Excalibur consultants are seasoned veterans, polished speakers and expert facilitators. The consultants knew what they were doing, came well prepared, applied proper techniques, demonstrated high energy and displayed a true interest in getting to know our people and processes.” - HR Manager, Consumer Products, New York, NY
“Thanks again for helping us to successfully introduce WorkOut to the company and for providing the coaching and tools to help us be self-sufficient.” - HR Manager, Consumer Products, New York, NY
“I would highly recommend Excalibur Consulting to any business leader looking to implement WorkOut to improve organizational effectiveness.” - HR Manager, Consumer Products, New York, NY
“The strength of this process is that it provides a framework for getting people involved in a way that’s focused, efficient and effective.” – VP, Operations, Biotech, Boston, MA
“I have gotten real value from the coaching sessions and my Success Plan gives me a sound direction to move forward.” VP Development, Leading Business School, Boston, MA
“I enjoyed working with the Excalibur consultant and found the coaching to be very valuable. In particular, the Vision work and dealing with difficult operational issues were most helpful.” Provost, Leading Business School, Boston, MA
“My first pick for change management and organizational design is Tom Stratigakis. Tom understands the psychology of change, the realities and pitfalls of change efforts. He is best suited for being in the middle of the heat of the change efforts, pushing for accountabilities and results, getting teams to results. He is not happy until he sees the needed changes happening.” Director, Organizational Development, High-Tech, Boston, MA
“Tom is one of the most effective external change agents I have worked with in a number of situations over the years. Tom has the strongest clarity skill set and closure skill set that you’ll ever meet.” SVP, OD & HR, High-Tech, Boston, MA
“Excalibur kicked the walls down between people in this company. They had a big impact on the culture. The management team was virtually blown away by the quality, thoroughness and results of the project team’s work.” VP Operations, Manufacturer, Boston, MA
“I could actually see what other departments were doing. I had no idea why processing an order was taking so long. I only saw things through my perspective. Committing three days of my time was definitely worth it.” – Sales Manager, High-Tech, Boston, MA
“The WorkOut Session brought the people closest to work together in an unrestricted environment to really look at the problem and make recommendations on what’s best for the process.” – Director Operations (Sponsor), High-Tech, Boston, MA
“The ability to break down hierarchy walls and work together was most effective. It was a great experience for the “up and comers” in the company. Ray was a great facilitator – he kept a very challenging team on task.” – Sales Manager, Financial Services, Milwaukee, WI
“Understanding the discrete steps of each sub-process and the expected outcomes were helpful in knowing what we were supposed to be tracking to. The strong facilitation was key to keeping us on track.” – Customer Service Rep, Financial Services, Milwaukee, WI